Draft for Pulse-Tech review. Last updated 21 October 2026.
This notice explains how Pulse-Tech Quantum Solutions ("Quantum Solutions", "we"), part of the Pulse-Tech Group, handles personal information collected through this website, in line with the Protection of Personal Information Act, 2013 (POPIA).
Who is responsible
The responsible party is Pulse-Tech Quantum Solutions, 1 Malbec Road, Saxenburg Park, Blackheath, Cape Town, 7580. Contact our Information Officer at info@pulse-tech.co.za or 021 905 1306.
What we collect
- Details you give us in the contact form: name, email, phone, company, the service you are interested in and your message.
- Conversations with our website assistant, Pulse Bot, and any contact details you choose to share in it.
- Basic technical information such as browser type and pages visited, collected by privacy-friendly analytics that do not use cookies to track you.
- A one-way hash of your IP address, used only to prevent abuse and spam.
Why we use it
- To answer your enquiry and provide quotes or information you ask for.
- To keep the website secure and free of spam.
- To understand how the website is used so we can improve it.
We rely on your consent when you send us an enquiry, and on our legitimate interest in running a secure website.
Who we share it with
We do not sell personal information. We use trusted operators to run this website, each bound to protect your information:
- Cloudflare, for hosting, security, spam protection and analytics.
- Resend, to deliver enquiry emails to our team.
- Anthropic, which provides the AI model behind Pulse Bot.
- B-Bot Cloud (PTY) LTD, which builds and maintains this website for us.
Information sent outside South Africa
Some of these operators process information outside South Africa. We only use providers that apply protections at least equivalent to POPIA, as section 72 requires.
How long we keep it
- Pulse Bot conversations are deleted after 90 days.
- Enquiries are kept for as long as needed to respond and to manage any resulting business relationship, then deleted.
Your rights
You may ask to see the personal information we hold about you, ask us to correct or delete it, or object to how we use it. Email info@pulse-tech.co.za. If you are unhappy with our response, you may complain to the Information Regulator (South Africa) at inforegulator.org.za.
Security
All traffic to this website is encrypted. Access to enquiry data is limited to the people who need it to help you.
Changes
We may update this notice. The date at the top shows when it last changed.